Myths about travel agent” to many travellers, regardless of age, and they can’t imagine why they would ever use one. It’s easier and faster than ever to book a delivery vans, travel services or car rental online, and there are user reviews everywhere, so why would anyone need an agent? We found out when we looked at some of the myths about
how they work.
1. Book a trip without Agent
Sure, you can book a trip yourself, but it may not be the same trip that you’d get through a travel agent. Agents are especially useful on specialized trips, whether it’s a honeymoon, a cruise or an adventure travel vacation. They can read all of the transport services and travel service reviews on the Web that they want,” he says. “But will they really be happy at an all-inclusive resort? Do they plan to go out every night? What kind of room do they really want? The answers aren’t readily available on the internet.”
2. Cost effective When Booking through agent
“You could be correct,” Aravind, “But it’s not what you pay walking in the door, it’s what you pay when you leave.”
He’s referring to the upgrades that a good agent can get for a client, upgrades based on a relationship with a service, a cruise line or a tour operator. Agents who send clients to the same properties get to know the staff. The transports & travels, for example, want repeat business, and might reward the agent’s clients with perks. It could be complimentary breakfast during a stay or even a spa credit. These are much more than niceties. The value can add up quickly when the hotel in question is charging or much more per person for breakfast or hundreds of dollars more per night for a larger room category. Aravind says that even if a client finds a good price at hotel, she can often make a call and get a perk or two thrown in to sweeten the deal.
3. Travel agents are the same
“Absolutely not,” says Scully. “It’s like picking a lawyer, doctor or dentist. They need to be right for you and certified by the right organizations. I think people have to realize we are counsellors and concierges and lifestyle planners. People should choose a travel planner the way they choose a financial planner.”
Aravind himself is a Certified Travel Counsellor and has a Certified Travel Industry Executive Program certificate from the Travel Institute. Certification aside, the best agents today are specialists who have drilled down to know everything possible about cruises, all-inclusive resorts or Southeast Asia. Haraty’s specialties are Africa, romantic trips and diving, and they sometimes end up combining in unexpected ways.
“Many of my clients are adding diving trips to their travels,” he says. ‘You’d be surprised just how many services want to cage dive with great white sharks off in and around TamilNadu.”